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Showing posts from October, 2022

Kennametal embraces Microsoft cloud strategy to drive business innovation

This customer story demonstrates how Microsoft equipped Kennametal with the technology and tools needed to become a cloud-first company. Leveraging Azure and Dynamics 365, Kennametal reduced costs, increased productivity, and empowered workers to deliver superior results. Read More...

Factory of the future: Achieving digital excellence in manufacturing, today

“Industry 4.0” is the term coined to describe the rise of automation and data exchange in manufacturing, technology, and it has transcended the factory floor to now include the entire manufacturing process. In this eBook, explore how to optimize your digital operations with business solutions for intelligent factories. Read More...

Industry 4.0: IoT key to building agile factories of the future

This blog outlines how to utilize IoT solutions to build smart, agile factories that meet and overcome modern challenges. Learn how to drive operational efficiency, improve product quality, and increase uptime and availability. Read More...

Jabil creates the factory of the future with predictive analytics

In their pursuit of digital transformation, Jabil leveraged predictive analytics and real-time manufacturing to optimize processes and create an agile factory. In this customer story, learn about the specific ways they applied Microsoft tools and solutions to create their factory of the future. Read More...

HP uses artificial intelligence to transform its customer support experience

Learn how HP used the Microsoft Dynamics 365 AI solution to build a virtual agent and improve their customer experience by delivering better contact center support. This AI solution can help customers solve common problems via virtual assistant, provide support staff with instant access to a wealth of troubleshooting information, and gain deeper insights for the company into common customer issues. Read More...

Connect sales, service, and operations using Power Platform

This video highlights how Power Platform can help accelerate B2B manufacturing sales by connecting sales, service, and operations. Learn how Microsoft’s Power Platform and Common Data Model can increase the lifetime value of customer relationships. Read More...

Connected sales and service with Microsoft Dynamics 365

In this video, discover how Microsoft Dynamics 365 Customer Service empowers manufacturers to improve customer engagement and profit margin, create accurate and tailored solutions for each customer, and automate the configuration, pricing, and quoting process for their sales teams to create accurate, personalized solutions. Read More...

Digitally transform your field service: 5 case studies from manufacturing

In five case studies, this eBook explains how cloud technologies can drive revenue growth, optimize processes, increase productivity, and improve customer experiences. Learn how tools like IoT, AR, and Dynamics 365 Field Service can provide transformative data insights. Read More...

Smart-building sweet spot: connecting building data with service technicians

In this customer story, learn how MacDonald-Miller Facility Solutions uses Microsoft Dynamics 365 Connected Field Service and Azure IoT services to respond proactively to potential problems and fix them before they cause disruptions. Dynamics 365 gives their workforce the tools to work more efficiently and improve customer satisfaction. Read More...

Five ways to know you are ready for connected field service

This blog post by Microsoft details benefits of connected field service and outlines five ways to tell when a company is ready to equip their organization with connected field service. Read More...

Four key topics to enable your intelligent manufacturing transformation

This guide outlines practical ways manufacturers are using intelligent technologies to innovate and adapt to new changes. Learn how to optimize your factories, equip your workforce, and draw insights with AI to succeed in a digital manufacturing environment. Read More...