Azure Cloud Migration

At Microsoft's Build conference, Starbucks showed how artificial intelligence is helping them better predict what customers may be in the mood for by considering such factors such as weather, location, and user preferences.

The importance of customer experience has taken off in recent years. As competition becomes the norm in many digital and application spaces, the interaction that the consumer has with a company becomes more important. CX is vital in helping a company retain its customers and grow its customer base through organic referrals. Luckily, technology offers several ways for businesses to improve their customer experience. In this article, 11 members of the Forbes Technology Council explain some techniques businesses can use to improve their customers' experience. Read More...

New levels of connectivity and advanced technologies like AI enable businesses to process more data on a larger scale. AI plays one of the biggest roles—in terms of disruption and resulting opportunity—for our industry and our workforce. As we look to a future powered by a partnership between computers and humans, we must address these challenges head on: How will AI impact employment and jobs? How do we ensure that AI is designed, used, and governed responsibly? Explore answers to these questions and more in this valuable eBook. View: The Workforce of the Future eBook

This infographic shows how @Microsoft Azure Synapse brings Big Data and Data Warehousing together in a single service to provide limitless analytics. View: ROI Azure Synapse

While investment in digital business solutions continues to increase, employees remain the lifeblood of every enterprise. This article from Forbes covers key ways AI and analytics help organizations hire the right people and train them for success. Read More...

This video is a powerful example of how autonomous systems can be aligned to intelligently perform routine tasks. Toyota Material Handling partnered with Microsoft using AirSim (an open source simulation platform originally developed to teach drones or robots to learn in high fidelity simulated environments) to train a forklift on tasks like picking up a pallet. This video illustrates the vision for a future warehouse with pre-trained, intelligent forklifts assisting people in everyday activities.

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As businesses have had to quickly pivot to new working environments, cyberattacks become an urgent concern. In this thought leadership article, you can learn some of best practices using Microsoft security that help ensure the best protection. Examples include secure access to cloud applications that protect sign-ins with security defaults, methods to manage and secure corporate data in approved apps on personal devices, and providing clear and basic information, including how to protect their devices, will help you and employees stay ahead of threats so they can remain productive. Read More...

The business world is rapidly changing. It is estimated that AI will add $13 trillion to the global economy over the next decade-and yet from thousands of executives surveyed, only 8% of firms are adopting core practices that fully support implementation. Businesses arrive at progress slowly, reflecting a failure to rewire within the organization. This article from Harvard Business Review demonstrates how companies can make a successful shift to utilizing AI and setting themselves up for success. Read More...

Bring the future into your business today with AI. Explore two types: Pre-Built and Custom Built. Pre-Built AI has cognitive services - deep learning cognitive capabilities ready to use (vision, speech, knowledge, translation, etc.), whereas Custom Built AI uses machine learning capabilities to analyze data to build and an artificial neural network to address specific problems not covered by Cognitive Services. View: 2 Types of Artificial Intelligence

Microsoft Analytics and AI spark innovation and enable endless opportunities for using your data to foster growth. Subscribe now! View: Subscribe now!

Qatari shipping and maritime company Nakilat has one of the world's largest fleets of liquefied natural gas (LNG) carriers, transporting LNG from Qatar to global markets. To increase its competitive advantage, Nakilat wanted to improve employee productivity and mobility, without compromising on data security. It uses Microsoft 365 and Microsoft Cloud App Security to deliver highly secure cloud-first workplaces—shipboard and in the office. Nakilat also adopted the Microsoft Azure platform to optimize its operations and improve business continuity, reducing operating costs by 50 percent. See more in this video. Read More...

Attackers will cross multiple domains like email, identity, endpoints, and applications to find the point of least resistance. Today's defense solutions have been designed to protect, detect, and block threats for each domain separately, allowing attackers to exploit the seams and threshold differences between solutions—leaving the business vulnerable to attack. Microsoft Threat Protection stops attack sprawl and auto-heals enterprise assets with built in intelligence and automation. Read on to learn more. Read More...

Future Generali India Life Insurance Co. Ltd. adopted the use of REVA, a chatbot built on the Microsoft Bot Framework, which plays a key role in driving insightful conversations with its customers. In this video, see how the company has already seen an increase in the customer satisfaction rate by 91%, which won them the Microsoft and CNBC TV18 #AIForAll award for leveraging AI for enhancing customer engagement.